FAQs

How can I track my order?

Once your package has shipped from our facility, you will receive a shipping confirmation email that contains a tracking number.

 

How long does it take to receive an order?

Orders ship out from our warehouse in 7-10 Business Days. Once your products have been produced & shipped, you will receive a shipping confirmation email that will allow you to track the progression of your package.

 

How do I return/exchange an item?

It's super simple! Head on over to our Returns & Exchanges page located here to learn more.

How do the apparel items fit?

Located within each product page, you will find a sizing chart detailing all measurements to better help you select your next wardrobe piece.

You can always reach out to our customer service team at support@shopkimberlyg.com if you have any further questions - we are always happy to help!

 

How do I contact you?

If you'd like to reach out in regards to your order, any questions about our store or even to just say hi, that can all be done by emailing us at support@shopkimberlyg.com!